Terms & conditions
We offer FREE shipping for orders over R850.00 and a flat fee of R90.00 for standard delivery anywhere in South Africa. (Please note that deliveries to outlying areas may require an additional surcharge). Shipping costs are added to your basket total at checkout. You will need to supply a daytime physical address and contact number for the courier.
Please allow 3–7 days for delivery of your order although we pride ourselves on often improving on those delivery times.
For ALL OVERSEAS orders, please email us before completing your order so that we can quote for your shipping. As shipping costs are dependent on size, weight and destination, and our products vary substantially, we are not able to offer a built-in shipping fee for orders shipped beyond South Africa.
In the unlikely event that a product is damaged, we will be happy to replace the item. Please ensure that it is returned within 7 days of receipt and in its original packaging. Please email us at email@example.com to arrange the exchange.
Please carefully check the dimensions and description of the product/s before you order.
However, if you would like to exchange a product bought online, please email us at firstname.lastname@example.org and we will be happy to arrange the exchange.
- Please ensure that it is returned within 7 days of receipt, in its original packaging and unopened.
- You will be responsible to arrange and pay for the shipping fees to exchange
- Discounted/sale items cannot be exchanged.